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About Bernstein Crisis Management
Bernstein Crisis Management, Inc. is a national consultancy providing 24/7 access to its president, Jonathan Bernstein, and a network of carefully screened and highly experienced crisis management experts who are on call nationwide and in many markets overseas. Bernstein Crisis Management engages in the full spectrum of crisis management services: crisis prevention, response, planning, training and simulations. The business was created and has been operated since January 1994 on the premise that its clients' executive leadership wants direct assistance from senior-level crisis management professionals.
Simply put, Jonathan Bernstein or — if he's already 100% engaged, one of his skilled alternates — is directly available to the CEO or the designated client contact, to help the organization survive any breaking crisis and/or to plan for avoiding future crises.
Bernstein Crisis Management serves clients that may suffer or are suffering threats to people or property, reputation damage, business interruption and/or loss of share value. While response to breaking crises constitutes a significant portion of the consultancy's business, its services are also in high demand to help clients avoid and/or minimize the impact of future crises. The Bernstein Crisis Management approach to crisis prevention focuses on making clients not merely prepared, but actually resistant to the prospect and effect of crises.
Headquartered in Southern California, Bernstein Crisis Management regularly serves clients from coast to coast, with some engagements internationally. The Internet and modern telecommunications technology make it very easy to service most client needs remotely, with in-person visits being largely reserved for strategy and training-related meetings.
Plain Talk from a Crisis Manager
A Message from Jonathan Bernstein
There are very few consultants for whom crisis management, in all its aspects, is a full-time job. I'm one of them. I don't do brochures. I don't do press releases promoting your business. I'm a crisis manager, and have a couple of decades of experience under my belt.
I believe a number of my peers are as good as I am. Some are better. But my clients will tell you (and I'm always willing to give you confidential references) that the top reasons they value my services, beyond my crisis management skills, are:
- I'm accountable. I do what I say I'm going to do when I say I'm going to do it — or I give you a very good reason why I've been delayed, a rare occurrence.
- I'm accessible. I'm your guy, not just the head of an account team who you don't see much after the work gets started. I take calls at any hour, I'm on email most waking hours except when traveling, and I don't take more work than I can handle. If you catch me at a time when I'm fully occupied, or if you need more than one top-level consultant, I have pre-screened and established ongoing relationships with a network of my peers — all with at least 15 years experience — whom I can add to the Bernstein Crisis Management team on very short notice.
- I work where I'm needed. I have worked in-person with clients based in almost every state as well as — by teleconference, videoconference and Internet — with organizations overseas.
- I understand crisis management's role in legal matters. I've done more work than most in my field in matters involving litigation, complex business transactions, labor and employment issues, etc. I know how to work hand-in-hand with your legal team.
- I understand the role of the Internet in crisis management. I have been using the Internet for crisis prevention and management for more than 25 years, since before the modern World Wide Web was created.
- I'm affordable. Crisis management pros are relatively rare and our rates reflect that fact, but as a consultant with a virtual agency versus a lot of "brick and mortar" and staff to support, I can keep my rates relatively reasonable.
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