Monthly Archives: July 2008

HARO Walks Its Talk

One of the traits that can lead to crises for both businesses and individuals is failure to walk their talk.

No such problem over at Help a Reporter Out (HARO), the new and phenomenally successful email list started by the effervescent and ubiquitous Peter Shankman. Subscribers receive high-quality media leads — the same type of thing we PR pros have had to pay big $$ for in the past — and are asked by Peter NOT to waste a reporter’s time by sending him/her story pitches that clearly do not meet their needs.

Some subscribers apparently weren’t paying attention, and what resulted was this message to all of us in the lead of a recent HARO email:

For those who don’t think I’m serious about making sure you stay on topic…

This morning, I got a pitch (as did MANY of my key journalists on HARO) about the rumor that Matthew Broderick cheated on Sarah Jessica Parker, and offering me a celebrity life coach to talk about it. Within five minutes, I got emails from about 10 journalists, all asking why got the same email, as well. See, most journalists on HARO use specific HARO addresses. So they know where the pitch was coming from. Totally off-topic, totally inappropriate, totally unacceptable.

Alas, Nancy Mure, Chris Burres, and the rest of WOW Media will no longer be allowed on the HARO list. I won’t sit here and let reporters get totally off topic pitches from publicists who simply don’t get it, or worse, don’t care. I don’t care that other lists don’t care that you spam journalists. This is MY list. Don’t like it? See ya.

Help a Reporter Out — Walking Its Talk

Jonathan Bernstein
President
Bernstein Crisis Management, Inc.

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Reputation Management Plan

I just completed a Strategic Reputation Management Plan for a client that was, to the gratification of me and my team, received very well, described by our primary client contact as “exceptional.” It was a joint effort involving me, SEO/website development expert Chesa Keane, and media relations guru Dave Reeves. Chesa and Dave are two of the contractors I call on the most often, and the plan came together over a multi-week period following research and brainstorming.

Now we’re looking forward to implementing the plan!

JB

Jonathan Bernstein
President
Bernstein Crisis Management, Inc.

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Xobni — SUPERB add-on to MS-Outlook

I know it’s off-topic for this blog, but I am simply blown away by the utility of a free MS-Outlook add-on called Xobni (spell it backwards). I’ve been online since 1982 and gone through every version of Outlook (and its predecessors) over the years, and I have to believe that the Microsoft team is KICKING itself for not integrating features like Xobni provides into Outlook. And I am guessing that the developers of Xobni are positioning themselves for a Microsoft acquisition — every entrepreneur’s dream.

I learned about it in a PC World review that explains it much better than I can. All I can say is that it’s time saving, gives me access to information that makes my business run better, and has a lot of potential to be even further improved, if you read what’s posted at the Xobni website.

GET IT NOW!

Jonathan Bernstein
President
Bernstein Crisis Management, Inc.

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