This video is directly related to today’s issue of my ezine, “Crisis Manager,” which went out by plain text email and will soon be archived at my website.
Jonathan Bernstein
President
Bernstein Crisis Management, Inc.
Monthly Archives: August 2008
Firefox Takes Reputation Hit By Acting Like Microsoft
Published on 29th August 2008 by Jonathan Bernstein. Leave a Comment
There’s a “the bigger you are, the harder you fall” phenomena well known to crisis managers. One extension of that is “the better your reputation, the more people are shocked when you really screw up.”
Firefox, in launching version 3.0 too soon, just took a major reputation hit. The installation has caused a lot of problems for version 2.x users, to include wiping out bookmarks and a set of back/forward arrows that don’t work. There appear to be work-arounds posted at some websites, not all of which work all that well, but the bottom line is that I still have the option of going back to Internet Explorer. Sure, I loved a lot of features of Firefox better, but it’s just not worth the time to try to debug it. From what I read on a number of blogs, I’m not alone in my disappointment with the Mozilla/Firefox folks. Essentially, they did what Microsoft has been infamous for in the past (although they’ve much improved in the past couple of years, in my opinion) — releasing software too soon, before major “known issues” had been fully resolved.
So I’m accessing this blog and others sites by IE until my confidence in Firefox is restored. Hopefully they learn from this lesson!
Jonathan Bernstein
President
Bernstein Crisis Management, Inc.
SightSpeed Issues Press Release About This Blog
Published on 27th August 2008 by Jonathan Bernstein. Leave a Comment
SightSpeed today issued a press release via PR Newswire and other distribution channels talking about this blog and my use of SightSpeed during Tropical Storm Fay! It’s getting a lot of pickup! I got very excited!
Jonathan Bernstein
President
Bernstein Crisis Management, Inc.
Strategic Reputation Management Planning
Published on 26th August 2008 by Jonathan Bernstein. Leave a Comment
Experiences with various clients over the past decade led me, recently, to develop a new approach to what I’m dubbing “Strategic Reputation Management Planning.” Not merely crisis prevention and response. Not merely search engine optimization for reputation management. Not merely proactive PR to create and maintain a cushion of goodwill. But, rather, an integrated approach to all these areas, spawned from the base of an organizations’ short- and long-term operational plans.
If you have done anything similar, I’d like to hear about it!
Jonathan Bernstein
President
Bernstein Crisis Management, Inc.
Disaster Preparedness
Published on 21st August 2008 by Jonathan Bernstein. Leave a Comment
I’m back in Southern California, where of course we NEVER need to be prepared…at least judging by how many people I know who don’t have even a couple of days of water available in case of earthquake, much less other essential supplies.
I got a real kick out of my Florida experience, this blog, and my ezine being mentioned by blog master Lise Harwin over at the Cross Blog produced by/for the American Red Cross Oregon Trail Chapter. There’s a plethora of excellent information about disaster preparedness over there and, now that I’m aware of it, I’ve added it to my “blogs to track regularly” list!
Jonathan Bernstein
President
Bernstein Crisis Management, Inc.
Published on 31st August 2008 by Jonathan Bernstein. Leave a Comment