Monthly Archives: November 2008

Great Crisis Leaders: 10 Key Characteristics

Published on 24th November 2008 by . Leave a Comment

In the recent article, Great Crisis Leaders: 10 Key Characteristics, by Pat Rowe, we are reminded of how leaderships’ core beliefs will affect the success or demise of a company or country. These steps include intellectual integrity, the ability to see the big picture, willingness to consider mutiple options, decisiveness, collaboration, and even listen to unpopular advice, while remaining calm, courageous and positive, taking risks, not being afraid to make a mistake, and having the willingness to admit when and if one is made.

For more information on the 10 key characteristics, read the November 24, 2008 Crisis Manager. For ongoing direction and ideas on crisis management, subscribe to this newsletter by visiting www.bernsteincrisismanagement.com/.

Jonathan Bernstein
http://www.bernsteinmanagement.com/

Leave a Comment

How to Prevent Situations from Becoming Crises

Published on 18th November 2008 by . Leave a Comment

In the November 2008 Crisis Manager, an article by Rene A. Henry offers 10 steps a company, organization or institution needs to take or have in place to prevent a crisis.  These steps include anticipating and having a Plan, responding immediately, avoiding overtalk, truth-telling, accepting responsibility, choosing the right spokesperson, stopping rumors and correcting misinformation, using compassion and remorse in dealing with the public, building the company’s reputation before a crisis, and listening, always listening.

For more information on the “how to” of these steps, read the November 2008 Crisis Manager.  For ongoing direction and ideas on crisis management, subscribe to this newsletter by visiting www.bernsteincrisismanagement.com.
www.bernsteincrisismanagment.com

Leave a Comment

John Edwards surfaces to debate Karl Rove

Published on 17th November 2008 by . Leave a Comment

The Santa Barbara News-Press published a new story on November 13, 2008, regarding John Edwards and his re-surfacing into the public eye. “It’s a very good way to just poke your head out a little bit, see what happens, see what public reaction is like,” says Jonathan Bernstein, a California-based crisis management consultant. “Humility and honesty go a long way to repairing an image.”

(kinda fun to see in print, huh?)
JB
Jonathan Bernstein

Leave a Comment