| 01.16.13 | ShineOn Yahoo! Canada | Why celebs like Lance Armstrong choose Oprah for their confessions |
| 11.21.12 | The Financialist | Trial By Sandy: Bloomberg Weathers the Storm |
| 11.21.12 | U.S.News & World Report | Jill Kelley Retains High Profile Crisis Manager, Despite Reportedly Being In Debt |
| 08.17.12 | ragan.com | Progressive's tardy, tepid response slammed on social media |
| 08.10.12 | U.S.News & World Report | Good Deed Gone Viral Creates Web Headache for Travelocity |
| 07.24.12 | FoxNews.com | Warner Bros. to contribute to Aurora relief fund; PR pros say studio handling crisis with care and compassion |
| 07.17.12 | The Morning Call | Paterno family lashes out at Freeh Report findings |
| 07.16.12 | Associated Press | Paterno family denies Louis Freeh report findings |
| 04.03.12 | Los Angeles Times | Ground beef processor files for bankruptcy, blames
'pink slime' |
| 03.20.12 | PR Daily | PR disasters averted: 7 cases of good crisis management |
| 02.17.12 | PR Daily | CEOs too scripted, not authentic enough, business bloggers say |
| 11.08.11 | Entrepreneur | How to Maintain Clients' Trust While Managing a Crisis |
| 10.05.11 | Toronto Star | The selling of Amanda Knox |
| 06.10.11 | Business First | OSU scandal becomes lab on managing a crisis |
| 04.28.11 | Engineered Wood Journal | The 10 Steps of Crisis Communications |
| 01.28.11 | PR Week | Corporations need new outlets to build trust |
| 11.19.10 | PR Week | Rolls-Royce's silence has both pros and cons |
| 10.21.10 | NIOA News | Fighting Back: The Journalistic Ethics Code |
| 07.20.10 | PCWorld | IPhone 4 Antennagate Won't Hurt Apple's Image, Say PR Experts |
| 06.01.10 | Bloomberg | Jonathan talks with Lori Rothman about the Obama administration's management of the BP oil spill. |
| 04.30.10 | Bloomberg | Bernstein Says Goldman Now in 'Damage Control Mode': Video |
| 03.08.10 | Business Insider | How to do a product recall the right way |
| 09.29.07 | Montreal Gazette | Recalls cast a shadow over toy industry |
| 02.15.07 | USA TODAY | Mental health groups slam Volkswagen ad |
| 02.13.07 | Forbes | Taking The Plunge |
| 12.28.06 | Pittsburgh Post Gazette | What to take away from the blunders of 2006 |
| 07.31.06 | BusinessWeek | The Masters of Disaster |
| 06.15.06 | USA TODAY | Hurricane prep work rings up sales |
| 03.10.06 | San Diego Union-Tribune | Hospital's quick response crucial, crisis experts say |
| 12.11.05 | USA TODAY | Southwest's 'goodwill' should keep fliers |
| 10.11.05 | Aero-News Network | Stolen Jet Turns Up |
| 09.06.05 | Daily Tar Heel | U.S. leadership blamed for chaos |
| 12.21.04 | BusinessWeek | Pfizer and Merck: Different Strokes |
| 08.25.04 | Christian Science Monitor | Gosh, I wish I hadn't said that! |
| 08.04.04 | St. Petersburg Times | With threat of terrorism, visibility can be a liability |
| 02.01.04 | Forbes | Wal-Mart goes on PR offensive to repair image |
| 01.12.04 | CBS News | Jacko Fans Fight Back |
| 01.11.04 | The Taipei Times | Americans staying calm about beef |
| 12.31.03 | USA TODAY | Don't ignore mad cow, PR experts warn |
| 11.19.02 | BBC News Online | WorldCom investor hires Giuliani firm |
| 11.14.02 | ESPN | Johnson's statements open media campaign |
| 08.27.02 | Christian Science Monitor | Dynasty of domesticity in a legal pickle |
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