Crisis management and social media go hand-in-hand
Just about every plan we put together these days includes aspects of social media crisis management. Presenting a variety of platforms and utilities that are perfect for communications, reputation management, monitoring stakeholder sentiment and a host of other specialized uses. Add to that the fact that your audience is all but guaranteed to be both talking about and searching for information on your crisis via social media, and the question of whether to use social for your next crisis management campaign becomes a no-brainer.
oBizMedia’s Ritu Pant shared this infographic highlighting the use of social media as a crisis management tool with us, and we’d like to share it in turn with you!
Image compliments of Emergency Management Degrees
The BCM Blogging Team