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Definition of a Crisis
Any situation that is threatening or could threaten to harm people or property,
seriously interrupt business, damage reputation and/or negatively impact share value.

Strategic Reputation Management Planning

Click to download document of BCM Services in PDF format

Reputation is any organization's or individual's most important asset. Bernstein Crisis Management recognizes that and can assemble a team to develop a Strategic Reputation Management Plan whose tactics are matched precisely to the plan's objectives. Elements include:
  • Establishing clear goals for Internet presence and communication.
  • Search engine optimization for existing and proposed websites or blogs.
  • Linking strategy.
  • Pay-per-click campaigns (when appropriate).
  • Creating a communications structure that can be repeated for new brands, new products and/or major new organizational developments.
  • Creating a communications structure that optimizes achievement of financial goals.
  • Tactics for crisis prevention and response.
  • Traditional media relations.
  • Methods of plan measurement.


References available on request. Call (626) 825-3838
or write to for more information.


Bernstein Crisis Management Services

Crisis Prevention  |   Crisis Response  |   Media Training  |   Crisis Simulations
Online Crisis and Issues Management  |   SEO for Reputation Management
Strategic Reputation Management Planning  |   Litigation-Related Consulting
Training, Public Speaking & Seminars
Download all BCM Services in PDF format



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