Crisis Management Advice for Apple after e-Book Injunction

Posted on: 26, Aug 13

Erik Bernstein crisis communications, crisis management, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, PR, public relations, reputation management Leave a Comment

Zero reputation management and a lack of ethics collide once again Apple has found itself on the losing side of quite a few legal cases over the past couple years, cases which have exposed the fact that the company isn’t shy about bending, or outright breaking, the rules when there’s …

NSA Snooping Creates Reputation Crisis

Posted on: 08, Jun 13

Erik Bernstein crisis communications, crisis management, crisis management tactics, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, online crisis management, online reputation management, PR, public relations, reputation management Leave a Comment

New revelations create negative backlash for organizations involved At first, you might think the revelation, oh, sorry, “allegations” that the National Security Agency and the FBI have been tracking info on everything from phone use habits to e-mails and social media messaging would be a major crisis for the organization. …

The Crisis Show Ep.12 – Recalls, Apple Leak, Montreal Shooting and…

Posted on: 07, Sep 12

Erik Bernstein crisis communications, crisis management, Crisis Prevention, Crisis Response, Jonathan Bernstein, online reputation management, public relations, social media, The Crisis Show Leave a Comment

The Crisis Show’s 12th episode aired this week, and as usual hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes had no shortage of topics to discuss. Two shooting incidents shocked the public this week, one at a PQ Montreal Victory Rally and another at Pathmark in New Jersey. The foul …