Infographic: Preparing for Crisis Communications

Erik Bernstein crisis communications Leave a Comment

Plan ahead and reduce the impact of negative situations We’ve had the pleasure of guest lecturing classes at the USC Annenberg School of Communication and Journalism, and we can tell you first-hand there are some brilliant minds at work there. With a focus on educating the next generation of communications pros …

Shocking Power Grid Hack Raises Crisis Management Concerns

Erik Bernstein crisis management, cybersecurity Leave a Comment

Attack in the Ukraine raises serious questions about U.S. security The cyberattack that caused blackouts for hundreds of thousands of Ukranians in December is raising serious crisis management concerns here in the States. CNN’s Evan Perez reports: A U.S. official close to the investigation said the power outage was caused …

Is Lack of Preparedness Putting Your Organization at Risk?

Erik Bernstein crisis management, crisis preparation, crisis preparedness, Crisis Prevention Leave a Comment

A look at how few are truly prepared to face a crisis head-on While virtually all leaders will readily admit that crises which endanger reputation and the bottom line can happen at any time, far fewer are actually prepared. The infographic we’ve shared below, created by consultants at Deloitte based …

Business Travel Crisis Management

Jonathan Bernstein crisis management, Crisis Prevention, Erik Bernstein, Jonathan Bernstein Leave a Comment

Knowing the risks helps prepare for potential crises In today’s global economy, business travel is a constant. Whether it’s taking a quick day trip from LA to San Francisco and back or month-long odyssey through Asia, chances are your organization is sending people here and there on an almost daily …

Playing Chicken with Crisis Management

Jonathan Bernstein crisis management, crisis planning, crisis preparation, crisis preparedness, Crisis Prevention, Crisis Response, Erik Bernstein, Jonathan Bernstein 1 Comment

Having a plan in place means you won’t be left scrambling when crises appear In order to be as effective as possible, crisis planning needs to come before a crisis actually hits. While it is possible to create and enact a plan after things get messy, it’s never easy. In …

The 10 Steps of Crisis Prevention

Jonathan Bernstein Crisis Prevention, Featured Articles

The 10 Steps of Crisis Prevention In my 30+ years of experience, I have found that 95% of the organizations with which I have had substantial contact are underprepared when it comes to crisis prevention. While the numbers have improved slightly in recent years as awareness of the need for …

How to Plan for Any Crisis Management Scenario

Jonathan Bernstein crisis communications, crisis management, crisis preparation, crisis preparedness, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations Leave a Comment

Having crisis plans in place will immensely increase your chances of coming out in one piece While we’re seeing an increase in the number of organizations that have crisis management plans, the vast majority of those plans are still woefully inadequate. In a recent interview, NFIB.com’s Adam Wren asked our …

Crisis Management Lessons from Tsunami Study

Erik Bernstein crisis management, crisis planning, crisis preparation, crisis preparedness, Crisis Prevention, Crisis Response, disaster crisis management, Erik Bernstein, Jonathan Bernstein Leave a Comment

A reminder to plan for “rare, but predictable” crises If a monster earthquake struck off Alaska’s coast, tsunami waves would rush toward California, crippling the nation’s busiest port complex and flooding coastal communities, a report released Wednesday suggests. The potential impacts, based on a hypothetical magnitude-9.1 jolt off the Alaskan …

Yosemite Rim Fire Demonstrates Indirect Impact of a Disaster

Jonathan Bernstein crisis avoidance, crisis management, crisis planning, crisis preparedness, Crisis Prevention, Crisis Response, disaster crisis management, Jonathan Bernstein Leave a Comment

A harsh reminder of the need to be prepared as individuals and organizations The Yosemite Rim Fire, more than 15,000 acres and barely 15% contained, is demonstrating the crisis management adage that you don’t have to be in the direct path of a natural disaster to be negatively impacted by …

Crisis Management in the Workplace and the Role of the HR Team

Erik Bernstein crisis communications, crisis management, crisis preparation, Crisis Prevention, crisis public relations, Crisis Response, public relations 2 Comments

[Editor’s note: This guest post comes to us from the human resources specialists at BreatheHR, and discusses the challenging roles that HR must play in the crisis management process.] The first step in getting ready to handle crisis at the workplace is to acknowledge that it can happen anywhere and …

Crisis Management Tactics: Online Reputation Management

Erik Bernstein crisis management, crisis preparation, Crisis Prevention, crisis public relations, Erik Bernstein, internet crisis management, internet reputation management, Jonathan Bernstein, online crisis management, online reputation management, PR, PR resources, public relations, reputation management, social media, strategic reputation management Leave a Comment

Protecting your good name online is key to success Welcome to another entry in our Crisis Management Tactics series! Today we’re discussing a tactic that many are familiar with, but few have mastered – online reputation management. Right now, most organizations are still operating with a serious handicap when it …

Crisis Management: Fix it…but don’t Forget

Erik Bernstein crisis avoidance strategy, crisis communications, crisis management, crisis preparation, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, reputation management Leave a Comment

Fix it and forget it is great when it comes to cooking, not so much for crisis management. Many organizations, once clear of a crisis situation, simply move on with business as usual. While we understand the urgent need to do the things that bring in money on a daily …

The Three P’s of Cyber-Survival

Erik Bernstein computer security, crisis management, crisis planning, crisis preparation, Crisis Prevention, Crisis Response, cyber threats, cybersecurity, disaster preparedness, Erik Bernstein, hackers, hacking, internet crisis management, internet security, Jonathan Bernstein, online crisis management 1 Comment

The cyber war is on, protect yourself now South Korea was hit by a major cyber attack Wednesday as the computer systems of two major banks, three broadcasters and others simultaneously crashed, raising suspicions that North Korea was to blame. On some computer screens, images of skulls with glowing red …

Do the Legwork & Boost Your Crisis Management

Erik Bernstein crisis management, crisis planning, crisis preparation, crisis preparedness, Crisis Prevention, crisis public relations, Crisis Response, PR, public relations, reputation management Leave a Comment

Proper prep is the #1 way to reduce the impact of crises on your operations There are many parallels that can be drawn between crisis management and sports. In a blog post today on The Buzz Bin, Jeff Wilson, APR, offered up the following great example when he discussed crisis …