Your Review Genius™ – www.YourReviewGenius.com
Review management designed to let you focus on running your business.
Your Review Genius makes it easy to:
- Keep an eye on reviews across 50+ sites,
- Quickly respond to new reviews
- Bring in more positive reviews, and;
- Manage negative reviews before they cause permanent damage.
A Harvard Business School Study establishes that a one-star increase in Yelp rating typically leads to a 5-9% increase in revenue. In other words, keeping your business’ online reviews in shape has a direct impact on how much money goes into your pocket.
And, it’s not just Yelp you need to worry about today. There are over 50 review sites out there to keep track of! If you’re like most business owners there’s simply not time in the day to do it yourself.
That’s where Bernstein Crisis Management’s Your Review Genius comes in.
There are a number of services that claim to help you with reviews, so what makes Your Review Genius different? It’s simple – they have technicians, we have crisis managers.
An experienced Bernstein Crisis Management consultant will analyze your daily review reports and zero in on the negative and potentially harmful ones. If you’re given a negative review, you won’t have to wonder what to do next. We will guide your reaction, whether that means going through the removal process, penning a response that will wow other searchers, or finding the type of “outside the box” solutions only an expert can.
But why stop there? Gathering as many positive reviews as possible creates a cushion of good will against the inevitable negatives that appear for even the best of businesses. To assist, Your Review Genius software helps you to identify happy clients and guide them to leave reviews, while allowing you a chance to do hands-on customer service before any dissatisfied folks head online to share their experience.
According to a study published at Moz.com, online reviews impact nearly 70% of purchase decisions, and a single negative search result for your name can lead to a 22% drop in business. Can you afford not to be actively managing your reviews?
Let us make you look like a genius when it comes to reviews. Get in touch with a Your Review Genius crisis management expert today.
“I have worked with Jonathan Bernstein for 25 years. He understands the ethical and professional constraints placed on lawyers and presents ideas that advance the client’s objectives while respecting our limitations. Creativity is a prized commodity and Jonathan is never without a novel or ingenious approach to a problem. While I have worked with other highly qualified crisis communications professionals over the years, I call Jonathan first. He is the best.”
Edward F. Novak – Shareholder at Polsinelli
“Jonathan Bernstein was brought on as a consultant when the school was undergoing a significant transition period. Jonathan worked with our board and senior leadership team to offer much-needed training, planning and direction. Since that time, Jonathan has provided the school with invaluable media training for our senior leadership team and key board members to ensure that we are better prepared as spokespeople. Furthermore, Jonathan conducted several sessions with the leadership and management team to conduct a vulnerability audit for the school in order to develop a crisis communications plan that serves as a roadmap for the school during potential crises. As a multi-campus international school with diverse constituent groups, our communications require particular sensitivities which Jonathan has always responded to and understood. Jonathan continues to be a sounding board and resource for the school.”
Michael Maniska – Head of School, International School of Los Angeles