JPMorgan CEO’s Holiday Card a Crisis Management Mistake

Posted on: 06, Jan 14

Jonathan Bernstein crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations, reputation management Leave a Comment

Communicating with humility is key in times of crisis You would expect big CEOs to have learned from Tony Hayward’s mid-spill yacht race debacle, but many still don’t seem to understand that how they conduct their personal lives is equated directly to how much they care about the crisis their …

JP Morgan’s Crisis Management Flop

Posted on: 31, May 12

Erik Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, JP Morgan, PR, public relations, reputation management Leave a Comment

Denial leads to disaster for J.P. Morgan J.P. Morgan CEO Jamie Dimon has been in the hot seat for over a month now, with the media spotlight firmly affixed to his firm’s mounting losses. When interviewed by sources like The Wall Street Journal in early April regarding questionable trading moves, …