We define a crisis as any situation that is threatening or could threaten to harm people or property, seriously interrupt operations and damage reputation or the financial bottom line.
Though it’s widely accepted that even the best-run organizations cannot avoid every possible negative situation, actively engaging in crisis management planning, preparedness, and response will help secure against any given incident creating long-term harm.
If any of the items on this list sound familiar, you may be in need of a crisis management consultant:
Jonathan Bernstein and Mike McKenna from Bernstein Crisis Management helped us save the (pretend) day from a (simulated) ice and wind storm that could have (hypothetically) been (fake) devastating. Thanks fellas. Unity College is genuinely safer today because of you.
I had the good fortune of working with and learning from Jonathan Bernstein over the course of several years wrought with great challenges and some formidable legal issues. His ability to think clearly, write eloquently and meet tough deadlines under pressure made him a go-to crisis communications expert our executive team both trusted and enjoyed. I would welcome the opportunity to work with Jonathan again.
I have worked with Jonathan Bernstein for 25 years. He understands the ethical and professional constraints placed on lawyers and presents ideas that advance the client’s objectives while respecting our limitations. Creativity is a prized commodity and Jonathan is never without a novel or ingenious approach to a problem. While I have worked with other highly qualified crisis communications professionals over the years, I call Jonathan first. He is the best.
When you get well known for what you do, the media will want to interview you, which is a good way to get your message out or, alternatively, to look really bad. I’ve found that Jonathan Bernstein’s book and training are real-life preparation for whatever can happen, and they’ve helped me get the real stuff out there and keep out of trouble.
Jonathan Bernstein was brought on as a consultant when the school was undergoing a significant transition period. Jonathan worked with our board and senior leadership team to offer much-needed training, planning and direction. Since that time, Jonathan has provided the school with invaluable media training for our senior leadership team and key board members to ensure that we are better prepared as spokespeople. Furthermore, Jonathan conducted several sessions with the leadership and management team to conduct a vulnerability audit for the school in order to develop a crisis communications plan that serves as a roadmap for the school during potential crises. As a multi-campus international school with diverse constituent groups, our communications require particular sensitivities which Jonathan has always responded to and understood. Jonathan continues to be a sounding board and resource for the school.
Jonathan's professionalism, sense of urgency, unrivaled expertise and accessibility have had immeasurable positive impact on our company. I always seek Jonathan's guidance and counsel when it comes to crisis communications and crisis management in general. Jonathan is an invaluable resource. Jonathan is also a great trainer for media interaction. I highly recommend Jonathan! Seek Jonathan's assistance now, before a crisis breaks.
Jonathan's help was invaluable in preparing the communication plans for our company as we sold off all of the various divisions on behalf of the owners. Some of the messages were particularly challenging and with Jonathan's help we successfully communicated with all of the relevant stakeholders throughout the process. I could not have done it without Jonathan's help.
Individuals with Reputation Issues
Multi-Level Marketing (MLM)
K-12, Colleges, Universities
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We bring strategies and techniques honed through more than 30 years of experience to reduce the frequency of events requiring crisis management, prepare you for the unavoidable issues all organizations encounter, and respond quickly to flare-ups when the need arises. Reach out to us today for a free initial consult and quote.
We have decades of experience in crisis management working with clients worldwide. Our team is informed, nimble, and creative with “outside the box” solutions for your complex issues. Our goal is to provide responsive, personal, and professional crisis management service to organizations of all sizes, where and when they need it most.
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