Finding the right words to resolve your issues
“Communication works for those who work at it.”John Powell
Strong crisis communications practices allow your organization to effectively communicate during times of actual or potential risk. In a world where outrage can be sparked by a single social media post, where “no comment” may as well mean “we’re guilty”, and with audiences expecting a response from brands within minutes of an ask about a controversial event, you simply cannot afford to be unprepared or to say the wrong thing.
That’s where we come in. If you need help responding to a particularly brutal review on Yelp, want to craft a message for thousands of international shareholders, have reporters flooding your inbox, or anything in between, our Bernstein Crisis Management experts can help. We are familiar with all major communications platforms, from traditional press release to the latest social media craze, and can help make certain your issue is cleared up, your message is heard, and you have the framework in place to handle the natural flow of conversations from your crucial audiences without things breaking down along the way.
We specialize in outside-the-box situations, and offer a no-obligation, no-charge initial consultation. For more information, Contact Us today.