And You Thought 2020 Has ALREADY Been Bad?

And You Thought 2020 Has ALREADY Been Bad? Crisis Preparedness and Response Is About to Get Tougher As I write this on October 12, 2020, never in my almost 40 years of crisis management experience have I ever seen an …

Universal Health Services Ransomware Crisis — Communications for an Industry Threat

As more healthcare providers see ransomware attacks crisis preparedness is put to the test Universal Health Services (UHS) is one of the United States’ largest health care providers, with 26 acute care hospitals, 328 behavioral health facilities, and 42 outpatient …

Keep On Talkin’ About Keepin’ On

Are you ignoring the power of proactive positive crisis communications? “And there’s still a lot of faith, warmth, and trust When we keep on keeping on” — Curtis Mayfield, Musician, “Keep On Keeping On” September 8, 2020 — As we …