Insight - Bernstein Crisis Management

From the BCM Blog

The Bernstein Crisis Management Blog features new posts weekly about right-way and wrong-way examples of crises in the news, best practices and interesting research results. We also manage a second blog, with original material, at the Free Management library, and aggregate the posts from both blogs twice monthly in our free Crisis Manager newsletter.

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The Crisis Management Bookstore contains original material from Jonathan Bernstein as well as crisis management-related textbooks he recommends.

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Crisis Manager is the leading Internet publication devoted to crisis public relations and all related crisis management topics. The award-winning ezine is written for those who end up being Crisis Managers whether they want to be or not, regardless of their position within an organization.

Crisis Manager is directly distributed twice monthly to readers in 75 countries and has become required reading for management staff at a number of prominent companies. The ezine, launched in February 2000, covers everything from crisis case histories to book reviews, from analyses of current breaking crises to pithy editorials on the state of crisis management today.

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From the BCM Blog

Crisis Manager On The Spot Returns!

When CEOS Become the Root Cause of Crises

It’s Beginning To Look A Lot Like…Crisis?

The 5 Top Crisis-Causing Mistakes in Customer Service

Featured in the Crisis Management Bookstore