Increasingly, I’ve been able to encourage clients I have already media trained in person to use webcams to allow me to deliver “spot” media refresher training shortly before they are on the receiving end of what may be a challenging interview. As long as there’s a good broadband connection at both ends, it’s very effective. For our connection, I choose to use a service called “Sightspeed,” which has the best video quality of any service I’ve tried.
Jonathan Bernstein
President, Bernstein Crisis Management