What is a crisis?

cri·​sis (noun)

We define a crisis as any situation that is threatening or could threaten to harm people or property, seriously interrupt operations and damage reputation or the financial bottom line.

Though it’s widely accepted that even the best-run organizations cannot avoid every possible negative situation, actively engaging in crisis management planning, preparedness, and response will help secure against any given incident creating long-term harm.

If any of the items on this list sound familiar, you may be in need of a crisis management consultant:

  • Your organization’s reputation is being attacked in search results or on review sites.
  • You’re being sued or launching a lawsuit, either with significant potential impact on your organization.
  • You’ve been contacted by the media to comment on a concerning incident, damaging allegations, or anything else that could result in volatile or outrage-inducing coverage.
  • You’re going to need to deliver negative news to your important stakeholders, e.g., employees, customers, or investors.

Types of clients we work with

  • Direct Sales

  • Individuals with Reputation Issues

  • Multi-Level Marketing (MLM)

  • Food Industry

  • Insurance Industry

  • Non-Profit Organizations

  • Franchises

  • K-12, Colleges, Universities

  • Retail

  • Healthcare Companies

  • Law Firms/Litigation

  • Travel Industry

  • Hotels

  • Manufacturing

  • Many others

We deliver flexible solutions for unusual issues.
Give us a call to learn how we can help.

Contact Us

How we help our
clients resolve crises:

We bring strategies and techniques honed through more than 30 years of experience to reduce the frequency of events requiring crisis management, prepare you for the unavoidable issues all organizations encounter, and respond quickly to flare-ups when the need arises. Reach out to us today for a free initial consult and quote.

Why our clients
choose us:

We have decades of experience in crisis management working with clients worldwide. Our team is informed, nimble, and creative with “outside the box” solutions for your complex issues. Our goal is to provide responsive, personal, and professional crisis management service to organizations of all sizes, where and when they need it most.

If you are not sure whether your situation can be classified as a crisis, we’re happy to take a look. Give us a call today: 866.772.5552

Contact Us

Free Crisis Management Publications

Upgrade your understanding of crisis management with these free publications from our experts.


Crisis Communications Preparedness Checklist


30 Lessons from 30 Years of Crises Management


Public Affairs Preparedness Checklist

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New Downloads Coming Soon!


Call us now at 866.772.5552 or send us a message.

We deliver flexible solutions for unusual issues. Give us a call to learn how we can help, or complete the contact form below and a crisis expert will reach out to you.

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Get help with your crisis now
Get help with your crisis now

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