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If you need immediate assistance with a reputation issue, or have questions about the program,
call 626-531-1140 or email erik@bernsteincrisismanagement.com.

Welcome to DVM Reputation Guard

Monitor. Inform. Protect.

Online search, social media, and review sites have revolutionized how we look at reputation. “Word of mouth” is now immediate and knows no borders, the skeletons in your closet are on Page One of Google search, and even a single upset individual can wreak havoc on your business
unless you catch the problem early and do something about it.

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Your reputation is your most valuable asset. Are you doing all you can to protect it?

DVM Reputation Guard is a subscription-based service that tracks for and notifies users of reputation threats before they create serious harm.

Provided to AVMA members at deeply discounted rates through the AVMA Member Advantage program by Bernstein Crisis Management, DVM Reputation Guard is designed to let you spend more time running your business while we keep an eye on your reputation.

Start protecting your reputation today

Did you know?

• 85% of customers use the Internet to research before making a decision to do business with a particular company
• Eight of 10 Internet users in the US say that negative information read online made them change their mind about a purchasing decision
• 74% of consumers depend on social media to guide their purchases
• According to a study by the world Economic Forum, on average, more than 25% of a company’s market value is directly attributable to its reputation
• 86% of people would pay more for services from a company with higher ratings and reviews
• A difference of one star in the average rating in a typical online business profile can lead to a 5–9% difference in revenues