This past edition of Crisis Manager featured a guest article by a source who is extremely familiar with crises. A 30-year veteran of the Oregon State Police, including his current nine-year stint as Public Information Officer, Gregg Hastings handled the media during the intense search for the missing James Kim family from San Francisco. Gregg Hastings’ story details the experience and several insights gleaned from it that anyone in the crisis management field would do well to note.
JB
Jonathan Bernstein
www.bernsteincrisismanagement.com