A New Approach to Advocacy

Jonathan Bernstein crisis management, crisis management expert, Crisis Response

Stephen C. Rafe makes some very good points in his article reported in Crisis Manager – The Internet Newsletter About Crisis Management about the appropriate responses to crisis that a company should take. It’s important in any crisis to avoid confrontational and defensive behavior when confronted by critics. Rafe says …

Managing in a Meltdown

Jonathan Bernstein crisis manager, Crisis Prevention, Crisis Response

Published December 29, 2008 by William Hoffman, Managing in a Meltdown offers insight into shippers fears of unprecedented disruptions to supply chains. Manufacturers and retailers are recognizing that coping with today’s economy requires attention to not only their own financial picture but also to that of their transportation and logistics …