Essential info to help you manage reputation
As much as many would like to believe they can ignore them, fake them, or land five-star ratings without going the extra mile, online reviews play a role in nearly every business today. Learning about the experiences of peers and other influences is a couple quick taps away at all times thanks to mass connectivity and smartphones, meaning shoppers, your competition, and even potential new hires WILL be looking at how you’ve been rated.
With the constant changes in how they’re operated and what you’re allowed to do as a business owner it takes some work to stay savvy regarding review pages, and with that in mind we thought our readers would find this infographic from Webrepublic enlightening:
Erik & Jonathan Bernstein
www.bernsteincrisismanagement.com