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So You Got A Bad Review. Now What?

Posted on: 24, Feb 21

Erik Bernstein February 24, 2021 internet crisis management

So You Got A Bad Review. Now What? When your rating drops on review sites, it’s time for a quick crisis management response While sometimes it’s tempting to think of crisis management solely in terms of celebrity misbehavior, CEO apologies, and glitzy trial cases, those aren’t exactly everyday situations for …

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