MLB Waiting Until Someone Dies to Get Proactive

Posted on: 11, Mar 16

Erik Bernstein crisis management, sports crisis management Leave a Comment

An easily preventable crisis…but will it be prevented? As spring training games get underway Major League Baseball is once again neglecting the very real possibility of a fan being bludgeoned to death by a flying bat. There was much discussion regarding the issue after a fan was struck, receiving life-threatening injuries, …

Tesla Goes Above and Beyond in the Name of Safety

Posted on: 22, Nov 15

Erik Bernstein recall crisis management Leave a Comment

Putting customers (and reputation!) first in the midst of industry-wide concerns Tesla Motors already has a reputation that far outshines its competitors. Its emphasis on service and customer care has supplemented the straight-out engineering power of the company as its been demonstrated time and time again. In an era where …