Reputation Versus Expectations in the Autonomous Vehicle Industry

Posted on: 25, Aug 16

Erik Bernstein crisis management, reputation management Leave a Comment

Reputation Versus Expectations in the Autonomous Vehicle Industry By Jonathan Bernstein & Grayson Brulte The severity of reputation crises is inversely proportional to the expectations stakeholders have about the organization or individual in crisis. [Jonathan Bernstein] One of many reasons for close integration of crisis preparedness and operational planning is …