Below you'll find a list of all posts that have been categorized as “Crisis Prevention”
One of the best ways to learn how to handle a crisis is to simulate it. This way, you can identify gaps in crisis preparedness and work to close them before a real event occurs. To this end, the Kansas Emergency Management Agency has built “Crisis City,” a serious staging …
We’ve just finished uploading a new issue of the Crisis Manager newsletter to the website! Thanks to feedback from you, the readers, our focus on online crisis management continues in this issue. As usual, the main features are a couple of articles from some incredibly talented guest writers. Our first …
The Institute for Crisis Management released their 18th Annual Crisis Report recently, which includes the important caveat that “This does not represent every crisis, but those business news editors determined of interest to their readers.” Compared to 2008, crises were up slightly. The most significant increase was in negative news …
After the stock market and financial fiascos of the past couple of years, many investors are still extremely reluctant to trust any business with their money. They have shown their lack of faith often by simply not investing, other times by forcing out the CEO’s who mismanaged their money. A …
Food Gatherers, a food rescue and distribution group, supplies food to subsidize the poor and jobless throughout Washtenaw County, Michigan. They supply food to 150 different organizations which provide over 7,000 meals a day to local families, all through the generosity of a meager 300 donors. Now, as you can …
As the H1N1 swine flu rapidly spreads from nation to nation, many companies are taking advanced measures to prevent further spread. One major concern is business travel. Many crisis management plans call for employees’ travel to be tracked, as an interview from this New York Times web article states. “So …
If you’re even remotely involved in crisis management, then a couple weeks ago your desk was flooded with H1N1 flu warnings and preparations. The aim of many communicators was to prevent panic, and they were quite effective. Judith Analco of consulting firm EnviroKey says that may be a problem. In …
“We may have to delay the Marathon at least three hours.” Few words can put a chill down a Marathon staff’s spine quite like “delay.” For runners and walkers who have their pre-event routine timed to the minute; any kind of a disruption is upsetting at the least, and devastating …
Every manufacturer and reseller should be ready to launch into crisis response mode in case of an unexpected product recall. As I said in this story: “Too many CEO’s play ostrich about the possibility of a recall. They wait until the recall is required and then try to figure out …
There’s a new issue of Crisis Manager hot off the presses, with some oddly titled but excellent stories. It’s free for the taking! This edition’s got a crisis management success story by Betsy Ross, president of Game Day Communications, a couple announcements, and crisis prevention advice spawned from a spat …
Kentucky Fried Chicken is the latest big name to find themselves in need of some heavy-duty crisis management. Their super promo, a partnership with Oprah designed to introduce America to their new grilled chicken, seemed destined for success. A story from The Consumerist details what went wrong. What’s happening is …
The smooth way in which the US government has handled the H1N1 swine flu, including the excellent flow of information and high level of transparency, can largely be attributed to the crisis management efforts of the Department of Health and Human Services, along with the CDC. Thanks to their careful …
Ask any crisis management professional and they’ll tell you, the absolute best way to handle a crisis is to prepare for it before it ever happens. With digital media fast becoming the standard, it’s critical to factor the Web into both your crisis prevention and crisis response plans. In a …
What exactly do pictures of children dangling from tire swings and teenagers surfing sand dunes have to do with the recent salmonella scare? That’s the question a recent article from TwinCities.com, and many consumers, are asking. “I thought it was an odd way to market peanuts,” says Mallue, a 32-year-old …
Successful crisis managers learn the most from studying real-world situations. This recent article from AdAge.com dissects the crisis management strategies used by the CDC when reacting to the recent “swine flu” outbreaks. Although the story is directed towards marketers, I believe the tips within apply to any organization’s crisis prevention …
