Take notes from others before it’s your turn to go on stage
The playwright Terence, also known as Publius Terentius Afer, was brought to Rome as a slave, educated, and later freed because of his writing ability. So impressive were his abilities with the written word that, although many of his writings would have been considered heretical, the quality of his language was used to teach priests and nuns the Latin language. And, carrying on that tradition, it will be used to teach you a bit about crisis management today!
Draw from others the lesson that may profit yourself. — Terence
When you’re talking crisis management, learning from experience can be painful and costly. Don’t get me wrong, you’ll learn a lot from facing a true crisis unprepared, but it’s entirely possible the damage incurred will be so great that your organization won’t be around to apply the lessons learned in the future. It’s not difficult to find case studies on crises, whether it’s right here on this site, or at many of the others who compile and analyze the performance of companies and individuals who find themselves in sticky spots. Going a bit further, there are no shortage of people who will help prepare you to face whatever may come your way.
Learn the lessons from others, because if you leap head-first into crisis management without some serious studying first then profit is not going to enter into the equation.