Why This Should Be The Year Of Crisis Preparedness For Your Brand

Erik Bernstein crisis management

Would you be ready if you needed crisis management today? While we’re seeing more interest in crisis planning and preparedness work than ever, it’s a simple fact that most organizations out there are not prepared to face a fully fledged, all-hands-on-deck, act-now-or-incur-serious-damage, crisis management situation. Some have no formal plan …

Coronavirus and the Permanently Changed Face of 21st Century Crisis Management

Erik Bernstein crisis preparedness

  The face of 21st Century crisis management has been permanently changed, for worse and for better, by the coronavirus threat. We have always preached the idea of preparing for the worst while hoping for the best. The reality is that most organizations don’t fully prepare for the worst cases, …

5 Reasons To Call A Crisis Management Consultant Today

Erik Bernstein crisis management consultant

Do you need a professional opinion? While it’s an established best practice to make crisis management a part of day-to-day business, we know the reality is that not everyone has room on their plate to truly make it a priority every single day. That said, it’s important to remember there’s …

Death By Committee

Erik Bernstein Crisis Prevention

How Some Well-Intentioned Meetings Increase the Risk of Crises Committees can be very useful for hearing different points of view, working out details of plans, and building consensus. Committees can also be the inadvertent cause of completely preventable crises and/or exacerbate the damage from unpreventable crises. I remember around the …

Crisis Manager On The Spot Returns!

Erik Bernstein crisis expert

Join us for quick pro tips from real crisis management consultants We’re bringing back a popular Bernstein Crisis Management series of short, informative blog posts, “Crisis Manager On The Spot”! These will typically feature questions for a crisis management consultant or other crisis-related expert, submitted by curious readers and our …

Know These Leadership Diseases So You Can Avoid Them

Erik Bernstein crisis leadership

  [Editor’s note: The author of this post, Paul Biddle MBE, has 23 years in UK Law Enforcement along with multiple tours of Iraq & Afghanistan. In other words, he knows some things about real world crisis management and crisis leadership. Today he explores issues, or as he calls them diseases, …

Is There a Loose Cannon on Your Deck?

Erik Bernstein Crisis Prevention

Is There a Loose Cannon on Your Deck? By Jonathan Bernstein & Anthony Moore Loose cannon referred to an actual weapon before it entered the language as a metaphor. In the days before ships were equipped with fixed-turret guns, muzzle-loading cannons were mounted on wheels and rolled back and forth …

So You Don’t Think You Need Crisis Training, Huh?

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I haven’t learned to do anything really well without training and lots of practice.  I suspect this is true for you in your personal and professional lives. We all have areas in which we’re naturally more skilled, of course, but without mentors, teachers who have gone down the trail before …

Too Close to See: Why Amazon’s Handling of Whole Foods Could Lead to Crisis

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It’s a common occurrence for a crisis management pro – you’re brought into a case, start asking questions, and immediately spot red flags so blatant it seems impossible they were missed. Yet, more often than not, there’s no willful ignorance at work. In this new monthly series we’ll look at organizations …

The Very Hard Truth About Your Next Major Natural Disaster

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A discussion of some tough-to-swallow disaster preparedness truths, by Jonathan Bernstein If you’ve been denial about disaster preparedness, this may be a good time for you to avert your eyes, because you’re not going to like what I have to say.  It centers around this quote by an Emergency Services Coordinator …