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Tag Archive

Below you'll find a list of all posts that have been tagged as “apologies”

Boeing: “Sorry” Doesn’t Have To Be The Hardest Word

Posted on: 23, Apr 19

  [While there’s absolutely a need to take care when dealing with issues involving major risk of litigation, sometimes the situation demands a clear, “We’re sorry”. In this guest post, reputation and crisis expert Mark Story asks why it was …

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apologiesBoeing 737Boeing apologycorporate apologycrisis communicationcrisis communicationsMark Storyreputation management

Cox Business Sincerely Apologizes

Posted on: 12, May 16

Saying “we’re sorry” and doing it well A quality apology is a beautiful thing. That’s why when we caught sight of this exquisitely executed, “We’re sorry” email from Cox’s Business branch to customers we had to share. Check it out, …

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apologiesCox Businesscrisis communicationexamples of good apologiesgood apology

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