My how things have changed!
At the core of nearly every aspect of crisis management you will find communication. Even if you consider yourself a master of crafting the right message, there’s no arguing that the precise “how” of transmitting ideas, instructions, and explanations is constantly shifting.
We came across a great infographic from ThinkingPhones that tracks communication through the years and thought it quite relevant to what this blog’s all about!
The BCM Blogging Team