CALL US: (866) 772-5552
Top experts in crisis management, prevention, response, planning, and communications from top global firm Bernstein Crisis Management Navigation
  • Services
    • Crisis Communications
    • Crisis Prevention & Planning
    • Strategic Reputation Management Planning
    • Vulnerability Audits
    • Crisis Management and Media Training
    • Crisis Response
    • Crisis Litigation Consulting
    • Crisis Simulations
    • Online Reputation Management
    • Social Media Crisis Management
    • Crisis Engineering
    • Public Speaking and Seminars
  • About
    • Our Team
    • Recommendations
  • Insight
    • Media Coverage
    • Articles
    • Newsletter
    • FREE Crisis Publications
  • Blog
  • Downloads
  • Search
  • Call Now: 866.772.5552
  • CONTACT US
  • Services
    • Crisis Communications
    • Crisis Prevention & Planning
    • Strategic Reputation Management Planning
    • Vulnerability Audits
    • Crisis Management and Media Training
    • Crisis Response
    • Crisis Litigation Consulting
    • Crisis Simulations
    • Online Reputation Management
    • Social Media Crisis Management
    • Crisis Engineering
    • Public Speaking and Seminars
  • About
    • Our Team
    • Recommendations
  • Insight
    • Media Coverage
    • Articles
    • Newsletter
    • FREE Crisis Publications
  • Blog
  • Downloads
  • Search
  • Call Now: 866.772.5552
  • CONTACT US

Tag Archive

Below you'll find a list of all posts that have been tagged as “PR”

Are Logical Fallacies Hurting Your Crisis Communications?

Posted on: 16, Jun 18

Stay away from bad logic if you want to avoid inviting criticism Logical fallacy is a term you hear thrown about a lot, especially if you keep track of politics. Put simply, logical fallacies are errors in reasoning. Though they …

Read More
crisis communications common mistakescrisis managementlogical fallaciesPRpublic relations

Why your official spokesperson isn’t the only one who needs media training

Posted on: 26, Sep 17

Is a lack of preparedness for media interest leaving you vulnerable to crisis? So you have an official spokesperson and they’re media trained to the point that they’d get your message across no matter what the situation. That’s a valuable …

Read More
crisis communicationscrisis managementinterview trainingmedia relationsPRpublic relationsspokesperson training

Four ways to lie and why they’re a crisis management risk

Posted on: 25, Sep 17

Don’t let dishonesty creep into your communications Lying is a funny thing. While it’s widely accepted that purposely stating something that isn’t true is classified as a lie and wrong to do, people convince themselves that other forms of lying …

Read More
crisis communicationcrisis managementCrisis PreventionlieslyingPRpublic relations

Air Force Academy Leader Provides Textbook Lesson in Communication

Posted on: 24, Sep 17

Following a nasty incident in which racial slurs were scrawled outside some student’s doors at the U.S. Air Force Academy in Colorado, Superintendent Lt. Gen. Jay Silveria gathered every cadet in a hall so they could hear his message. What …

Read More
Air Force AcademyLt. Gen. Jay Silveriamedia trainingPRpublic relationspublic speaking

HBO’s “Confederate” – When a Press Release is the Wrong Approach

Posted on: 10, Sep 17

The announcement of HBO’s new show, “Confederate,” which takes place in an alternate timeline where Southern states successfully seceded from the union and slavery remains legal, was already bound to draw criticism. It’s pretty much the definition of a touchy …

Read More
communicationcrisis managementPRpress releasepublic relations

How Much Could Bad Customer Experiences Cost Your Company?

Posted on: 26, Aug 17

Failing to keep customers happy is a crisis management concern We’ve all had them – that one terrible customer experience that left us saying, “never again.” Losing even one customer can hurt, and oftentimes truly bad customer experiences impact far …

Read More
bad customer experiencescustomer experiencecustomer experiencesexpectationsPRpublic relationsreputation management

Amazing Collection of Review Management Stats

Posted on: 23, Apr 17

Hard facts on why YOU should care about online reviews 68% of millennials trust online reviews most For every star a business gets in their rating, their sales revenue will increase from approximately 5-9% 22% of consumers will not purchase …

Read More
crisis managementPRpublic relationsreview management expertsreview management firm

Princess Cruises’ Crisis Comms for Dirty Secret

Posted on: 12, Dec 16

How do you address allegations of illegal dumping and a $40m fine? While a “magic pipe” might sound like something Alice’s caterpillar friend would enjoy, the Princess Cruises definition was quite a bit less whimsical and altogether more disgusting. A …

Read More
cruise line crisis managementPRpublic relationsreputation managementtravel industry crisis management

3 Tips to Prevent Hashtag Hijacking

Posted on: 05, Dec 16

Reduce the risk factors for online marketing Creating your own hashtag for use on social media is a great way to connect discussions about a specific marketing campaign, product, or event. But, they’re also the perfect target for those looking to …

Read More
avoiding marketing failscrisis managementhashtaghashtag hijackinginternet reputation managementPRreputation management

The Fake News Phenomenon

Posted on: 30, Nov 16

When false ‘facts’ become headlines We use words like hoax, misinformation, and untruth, but the deceptively simple “fake news” describes one of the most common modern causes of reputation issues so very well. Media outlets today are in a frenzy of …

Read More
Crisis Responsefake newshelp with fake newsPRreputation managementstopping fake news

Crisis Management Quotables…on Getting Your Pants On

Posted on: 22, Sep 16

Don’t get caught with your pants down when it comes to harmful misinformation The Right Honorable Sir Winston Churchill knows a thing or two about crisis management, having been a driving force in UK politics through the first and second World …

Read More
crisis communicationcrisis communicationsPRpublic relationsreputation managementrumor and innuendo

Ruckus in Rio as Olympic Games Draw Near

Posted on: 27, Jul 16

Reputation issues could plague the city long after the Games are gone The opening ceremonies for the Rio Olympic Games are less than a week away, and yet the very same issues we discussed in December 2015 (and then some!) …

Read More
olympic crisis managementPRpublic relationsrio olympic gamesRio Olympicsrio reputation

Crisis Management: Reducing Severity and Impact of Recalls

Posted on: 09, Jul 16

Catching product issues before they create big problems is key to reducing the reputation impact of recalls There has been a serious increase in recalls over the past several years. In large part this is due to greater awareness – consumers …

Read More
crisis managementcrisis PRJonathan BernsteinLondon School of Economics and Political SciencePRpublic relationsreputation management

Are You Dropping the Ball When it Comes to Crisis Management?

Posted on: 30, Jun 16

Shocking number of orgs have PR departments but are utterly unprepared to face a crisis Awareness of the need for crisis management is on the rise, but once in a while we see a stat that makes us realize just …

Read More
crisis plancrisis planningNasdaqPRpublic relations

Crisis Communications Review: Linkedin’s Data Breach Notice

Posted on: 30, May 16

Evaluating the social network’s crisis messaging Data breach announcements aren’t the big news that they once were, in large part because just about all of us have received several by now. That said, people are still (quite understandably) concerned when …

Read More
crisis managementPRpublic relationsreputation management
  • Page 1 of 24
  • 1
  • 2
  • 3
  • ...
  • 24
  • →

From The Archives

Get help with your crisis now
GET HELP
Get help with your crisis now

This form is limited to three entries to prevent spam. If you're receiving this message in error and want to talk to a crisis management expert today we apologize, and ask that you please dial 866-772-5552.