CitizenAID: Free App Saves Lives in the UK but Not Yet in the US

Erik Bernstein emergency management Leave a Comment

A free app from the UK could help save lives when mass attacks strike While formal first aid training is something everyone should go through at least once, reality is most won’t even have it cross their radar. An app, on the other hand, is easy to digest – which is …

Chipotle’s Crisis Management: Road to Recovery

Erik Bernstein crisis management Leave a Comment

Can the burrito chain finally call a wrap on its lengthy crisis? Chipotle Mexican Grill Inc’s (CMG.N) sales rose for the first time in five quarters as the burrito chain’s efforts to bring back diners after a series of food safety lapses start to pay off. The company said sales …

Guest Post: How Employee Engagement and Strong Reputation are Linked

Erik Bernstein human factors in crisis management Leave a Comment

[Editor’s note: This guest post speaks to a point that many overlook – the connection between HR concerns and crisis management. If you have a post you’d like to share we’re always happy to take a look, get in touch directly at [email protected].] Employee engagement and a strong reputation are …

Guest post: Why Government cyber crises matter

Erik Bernstein crisis management Leave a Comment

[This guest post comes to us from frequent contributor and colleague Tony Jaques. Today, he looks at the difference between government and private sector cyber crises, and how government breaches impact us all.] Cyber crises are hardly unusual. But when government computer systems fail, the social, political and financial impacts …