Actions speak, loudly
Harvey Mackay is not only a New York Times bestselling author, but he’s also the founder of a business, MackayMitchell Envelope, that proudly proclaims it has never lost a major account in 45+ years of doing business. Who better then, from whom to take a lesson in reputation?
“You can’t buy a good reputation; you must earn it.” — Harvey Mackay
This idea of proving yourself through actions is so core to reputation that referring to someone as “talking a big game” or, as they say in the UK, being “all mouth and no trousers,” is an insult, and in fact just about every culture on Earth has a saying of this nature.
Your reputation is your most valuable asset, both in daily business and perhaps even more so when it comes to crisis management, but you can’t build it on a bunch of hot air. Follow through on promises, live up to your mission statement, and you’ll find your reputation grows accordingly.
Erik Bernstein
Social Media Manager
https://www.bernsteincrisismanagement.com