Below you'll find a list of all posts that have been tagged as “coronavirus”
What happens if a second crisis hits when you’re already facing another? [Editor’s note: This guest post from our colleague and BCM team member Tim Scerba digs into a topic many businesses are hoping to avoid confronting in the midst …
Protecting your reputation is critical when marketing and advertising [Editor’s note: We’ve all seen some seriously tone-deaf marketing messages going out as everyone works to cope with the coronavirus pandemic, so we thought this reminder from PR and marketing expert …
The face of 21st Century crisis management has been permanently changed, for worse and for better, by the coronavirus threat. We have always preached the idea of preparing for the worst while hoping for the best. The reality is …
[Editor’s note: This post was originally published on Bernstein Crisis Management team member Jon Harmon’s Strategic Comms blog, and he was kind enough to allow us to reprint this important open letter to senior leaders in every sector that …
Preventing issues where you can Unprecedented volumes of email are slowing servers and crashing some systems. Customer service lines for many businesses are completely overwhelmed no matter how well staffed they thought they were. Websites are crashing, running erratically, and …
Freaking out is not a crisis management plan Headless chickens running amok appear to be in charge of many organizations – including media outlets – in response to the spread of COVID-19 globally and its imminent status as a pandemic. …
