Volkswagen Still Paying for Emissions Scandal

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A federal judge in Detroit Friday signed off on what could be one of the last big developments in the Volkswagen diesel emissions scandal, ordering the German maker to pay a $2.8 billion criminal penalty negotiated as part of a settlement with the U.S. Justice Department last January. The ruling …

Chipotle and the Cost of Crisis

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A hard look at what happens when the market loses faith in your brand There’s a lot out there discussing the importance of reputation and the harm crises can do to a brand or organization. When it comes to making the call to spend a serious chunk of budget on …

VW Sales Tumble Amid Continuing Crisis

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Lack of communication and sluggish response compound and already bad situation Most everyone was surprised when Volkswagen sales stayed strong immediately following the automaker’s emissions scandal breaking. While stock price tumbled, dealers were reporting that cars were moving off the lot just fine. Now, that story is changing. According to …

The Climbing Cost of Data Breaches

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Coping with a now-common crisis is more pricey than ever Whether you’re prepared or not, you will spend money and lose reputation when your data is exposed. The question is, will it be the minimum you could have paid, or will you join the ranks of those helping to push …