Guest Post: Subway’s Gonna Be Fine

Erik Bernstein crisis management, Crisis Response, public relations, reputation management 2 Comments

Why Jared won’t dethrone the sandwich king [Editor’s note: Subway found out first-hand the dangers even a seemingly clean spokesperson can suddenly present, and caught a lot of flak as a result. In this guest post, Andrea Obston explains why, despite the serious hurdle, Subway’s gonna be just fine.] Kudos …

Reputation Management Lessons from Wall Street

Jonathan Bernstein crisis management, crisis public relations, Crisis Response, Erik Bernstein, financial industry crisis management, Jonathan Bernstein, public relations, reputation management Leave a Comment

Financial services firms still feeling the pain from sullied reputations The events of the past half-decade (or more) have left the average American utterly untrusting of those in the financial industry, for good reason. Although obviously there are exceptions to the rule, the bad behavior displayed has left a lasting …