Reputation Management Lessons from Wall Street

Posted on: 12, Jul 14

Jonathan Bernstein crisis management, crisis public relations, Crisis Response, Erik Bernstein, financial industry crisis management, Jonathan Bernstein, public relations, reputation management Leave a Comment

Financial services firms still feeling the pain from sullied reputations The events of the past half-decade (or more) have left the average American utterly untrusting of those in the financial industry, for good reason. Although obviously there are exceptions to the rule, the bad behavior displayed has left a lasting …

Reputation Management Tips from the Financial Industry

Posted on: 15, May 14

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations, reputation management Leave a Comment

A push for change in the world of finance holds lessons for other industries Preventing reputation threats caused by customer dissatisfaction is a common goal of crisis management, and for the financial world (and many other tightly regulated industries) it has the added benefit of helping you avoid running afoul …