Analyzing P.F. Chang’s Crisis Management for Data Breach

Posted on: 04, Jul 14

Jonathan Bernstein computer security, crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, cyber security, cyber threats, Cyberheist, data breach, Erik Bernstein, Jonathan Bernstein, public relations, reputation management 2 Comments

Was the popular chain’s crisis management a four-star effort? The data breach at P.F. Chang’s came to light in mid-June of this year, with the organization claiming to have learned of the situation June 10. Crisis management started out in troubled waters when a massive number of news organizations and …