A lesson on the value of walking your talk
Although executive coaches are often lampooned, those who truly know what they’re doing impart some impressive lessons upon their pupils. Steve Farber is a particularly quotable one, and you’ll quickly see why we’ve selected the line below as our Crisis Management Quotable for the week:
“Make sure that your actions and behaviors live up to and reflect the words and ideas, promises and commitments that come out of your mouth.” — Steve Farber
A scary number of organizations and individuals think crisis management stops at making a few statements and speaking to the press. The reality is that if you don’t follow that communication up with actions, you’ll find yourself right back in the hot seat with the temperature doubled.
Erik Bernstein
https://www.bernsteincrisismanagement.com