Hotels, Reviews, and Reputation

Erik Bernstein crisis management, Crisis Prevention, Erik Bernstein, internet crisis management, internet reputation management, Jonathan Bernstein, online crisis management, online reputation management, public relations, reputation management, social media Leave a Comment

Proof that reviews and the reputation they create have an impact on your bottom line

Although it’s widely accepted today that positive reviews are important, for many businesses spending time and money on managing those reviews is an afterthought. To illustrate just how important managing your online reputation really is, the hospitality pros at Olery put together the infographic below:

The BCM Blogging Team

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