Ferguson Chief’s Crisis Management Comes Late

Jonathan Bernstein communications, crisis communication, crisis communications, crisis management, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, law enforcement crisis management, media relations, media training, public relations, reputation management 3 Comments

Is this a sign of hope for resolution, or just smooth PR? The handling of Michael Brown’s death in Ferguson, Missouri has been characterized by poor communication, over-reaction, and the creation of an “us vs. them” attitude. Today, in a move that comes far too late but also sparks hope …