How to Handle Hostile Audiences

Posted on: 12, Sep 14

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations, reputation management Leave a Comment

[From the Ed: This guest blog comes to us courtesy of Australia-based communications expert Antoni Lee] Handling hostile audiences isn’t easy, but is sometimes necessary. I recently had serious fun with senior public servants, workshopping handling hostile audiences. Specific contexts warrant specific approaches, but the following general points may also …