Sorry Joan Jett, Reputation Does Matter

Posted on: 19, Sep 19

Erik Bernstein crisis management

  [Editor’s note: Today we’re pleased to share a guest post from Australia-based crisis pro Tony Jaques and his Managing Outcomes newsletter. While what exactly constitutes a “bad” reputation certainly varies depending on factors including industry, past behavior, success level, and many more, to not care at all is rarely …

Forward Thinking Means Better Crisis Management

Posted on: 13, May 12

Erik Bernstein crisis avoidance strategy, crisis communications, crisis management, crisis preparation, Crisis Prevention, crisis public relations, Crisis Response, public relations, reputation management, risk assessment, risk management Leave a Comment

Plan ahead to protect yourself When we sit down to discuss crisis management with clients, one of the first steps we take is to have them list what they see as their vulnerabilities. From internal problems like disgruntled employees and mechanical breakdowns, to external issues like supply line disruptions or …