The Biggest Mistakes in Crisis Communications

The 10 Biggest Mistakes in Crisis Communications By Jonathan Bernstein, President, Bernstein Crisis Management All organizations are vulnerable to crises. Disasters, lawsuits, accusations of impropriety, sudden changes in ownership or management, and other volatile situations will happen. The threat of …

Sexism and Crisis Management

Avoid sexism in messaging, or find yourself knee-deep in crisis management With the U.S. women’s rights movement approaching 165 years in action, one would expect organizations to assiduously avoid sexist comments in their communications.  Of course, if every organization did …