Austin City Managers Take a Trip Back in Time

A situation that begs the question, “what were they thinking?” Austin, Texas has been making a name for itself as a hip and progressive city in recent years. While you would expect city officials to be celebrating their new majority …

GoDaddy’s Super Bowl Ad Draws a Penalty

Failing to anticipate public reaction is a costly oversight Domain registrar and Web host GoDaddy has a history of questionable taste for its ad campaigns, and its latest addition, axed after uproar from stakeholders, looks to have been a costly …

Crisis Management Quotables…on Leadership and Crisis Prevention

Strong leaders are always watching for crisis warning signs If there were a competition for most quoted, yet least-known, individual, Arnold Glasow would certainly be in the running. A humorist born in 1905, Glasow not only established his own humor …

Do Your Crisis Management Plans Include Loss of GPS?

Heavily-used technology is frighteningly easy to disrupt EVERY day for up to ten minutes near the London Stock Exchange, someone blocks signals from the global positioning system (GPS) network of satellites. Navigation systems in cars stop working and timestamps on …