Hey Thai Airways, it’s not 1950 Anymore!

Posted on: 27, Nov 13

Erik Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations, reputation management Leave a Comment

Crisis management mistake exposes antiquated thinking at the international airline The recent Thai Airways mishap, in which a jet skidded off of a Bangkok runway, isn’t terribly unusual for an airline. Don’t get us wrong, any incident involving even a minor plane crash is going to attract coverage, but it …