Below you'll find a list of all posts that have been categorized as “crisis manager”
Bernstein Crisis Management president shares valuable insight in latest interview We were honored recently to have the Baltimore Sun’s Candy Thomson sit down with our very own Jonathan Bernstein for an interview as part of the paper’s “5 Questions” series. The BCM Blogging Team https://www.bernsteincrisismanagement.com/
Crisis management insight and advice This week, the Crisis Manager newsletter starts off with an article, written by BCM President Jonathan Bernstein, that provides a self-exam designed to help determine whether you are prepared for online reputation and crisis management; an invaluable resource because, if your business is like most, …
Crisis management advice from professionals A new Crisis Manager is out, and with it comes another pair of superb guest articles. First off, Public Information Officer trainer and consultant Karen Terrill talks about a book that perfectly describes why some are able to survive crises while others are torn apart. …
Another new Crisis Manager newsletter is up on the BCM website! This week we feature articles from two different PR experts about issues that many crisis management professionals face. First up, a piece by Spanish PR pro Carlos Victor Costa that describes valuable lessons learned from the BP spill regarding …
This week’s Crisis Manager features articles from two authors new to the pages of our newsletter. First up is an article by online branding and marketing expert Cindy Ratzlaff, named one of the top 30 Women Entrepreneurs to Follow on Twitter by Forbes, that explains how to defuse the fear …
This week’s issue of the Crisis Manager newsletter has just been added to the Bernstein Crisis Management page. Inside you’ll find two articles from BCM President Jonathan Bernstein. The first, a primer on creating a method for measuring success in crisis communications, offers a simple solution to an oft-asked question …
The newest Crisis Manager newsletter is now up on the BCM website. This week, UK crisis communications and reputation management expert Jonathan Hemus gives readers a look at a successful case of crisis management in the world of Cricket. Following that, Jeff Chatterton examines one of the most difficult tasks …
There’s a new Crisis Manager up on the Bernstein Crisis Management website! In this issue, BCM President Jonathan Bernstein offers a glimpse into some of his best thinking on the subject of crisis preparedness with an excerpt from a white paper written for virtual command center provider MissionMode Solutions, a …
In a major crisis, stakeholders want to hear what’s going on not from a lawyer or hired spokesperson, but straight from the CEO or other appropriate senior organizational exec. Because of this, proper media training is an absolute must-have for organizations who wish to deliver effective messages. Not all media …
This week in the Crisis Manager newsletter, now posted on the Bernstein Crisis Management website, BCM President Jonathan Bernstein offers advice on how to choose an experienced and effective media trainer. After that, communications consultant and crisis coach Ike Pigott uses the real life case of the “Jena Six” to …
The Ripoff Report. The very mention of the name is enough to make business owners and crisis management experts cringe. The popular site is often a source of controversy because postings, which can be 100% anonymous, can never be removed for any reason, even if refuted by the parties involved. …
In this week’s issue of the Crisis Manager newsletter, BCM President Jonathan Bernstein interviews ED Magedson, founder and editor of a website anyone in crisis management will be sure to recognize, the “Ripoff Report.” The interview, which contains both Magedson’s responses and Jonathan’s commentary, asks, and hopefully answers, some common …
“Those who do not learn from history are doomed to repeat it.” This George Santayana quote is one of the most famous in the world, yet we constantly see organizations making the same mistakes that others have made before them. In an article originally written for his own newsletter and …
The latest issue of our Crisis Manager newsletter is now up on the Bernstein Crisis Management website! This time we have a guest who, although frequently mentioned on this blog, has never before graced the pages of the Crisis Manager with a piece of her own, the one and only …
Jonathan Bernstein’s “Keeping the Wolves at Bay: Media Training” has just been published, and in celebration Crisis Manager is featuring an excerpt about a seldom covered topic – how to maintain your skills after the media training is over. After that, Rick Kelly, director of Crisis Communications at Triad Strategies, …
