[Editor’s note: This case study comes to us courtesy of our colleague David J. Discenza, president of Discenza Business Continuity Solutions.] The Situation: A Fortune 100 financial services firm located in lower Manhattan, NY, requires each of its business units to …
3 Reasons You Need to Practice for Crisis Management in 2017
Don’t let a failure to practice hurt your operation in the new year You’ve got yourself a crisis management plan, and that’s great, but when crunch time hits that plan isn’t going to stand up and do the work for …
Are You Dropping the Ball When it Comes to Crisis Management?
Shocking number of orgs have PR departments but are utterly unprepared to face a crisis Awareness of the need for crisis management is on the rise, but once in a while we see a stat that makes us realize just …
Crisis Management Quotables…Because It’s Not Always Sunny!
Prepare before trouble appears and reap the benefits Working for an organization that is, by its very nature, in the news every single day is a surefire way to learn a bit about PR. Add to that daily experience with high-level …
New Study Reveals Crisis Management Problems for UK Orgs
Telling stats on crisis preparedness A new study from Ignyte points toward worrisome trends among UK organizations. The survey polled 500 managers working across eight different sectors throughout the UK. Among the findings were that… 39% of managers say their …
Guest Post: Common Tabletop Exercise Mistakes
Avoid problems that will hamper your crisis preparedness down the road Tabletop exercises are a powerful tool in your crisis preparedness arsenal. They allow your team to practice working together, your plans to be felt out for gaps, policies to be …
The State of Campus Safety
Looking at a study on emergency preparedness at U.S. schools A big part of crisis management is knowing the items your stakeholders care most about. A perfect example of this is the importance of safety on school campuses. Parents care …
Chicago FAA Fire: A High Volume Crisis Management Scenario
Nearly 2,000 flights canceled, were the airlines prepared? Flights in Chicago came to an abrupt halt Friday after a fire at a suburban FAA air traffic control facility, creating a serious crisis for airlines, airport officials, and of course the …
Playing Chicken with Crisis Management
Having a plan in place means you won’t be left scrambling when crises appear In order to be as effective as possible, crisis planning needs to come before a crisis actually hits. While it is possible to create and enact …
Do the Legwork & Boost Your Crisis Management
Proper prep is the #1 way to reduce the impact of crises on your operations There are many parallels that can be drawn between crisis management and sports. In a blog post today on The Buzz Bin, Jeff Wilson, APR, …