8 Things You Should Never Share On Social Media

A little help to avoid creating your own social media crisis Before posting anything to social media you need to ask yourself – “What could go wrong here?”. Could I be insulting a stakeholder group? Does this message mean the same …

Crisis Management Quotables…on Connecting From The Heart

At the core of every message we create for crisis situations are our Three C’s of Credibility – Confidence, Competence, and Compassion. Without displaying these three items any crisis communication is bound to fall flat, and for the most part …