[Editor’s note: In light of the 45,000+ ransomware attacks being reported today, we thought this guest post from tech writer Rick Delgado to be particularly pertinent.] 5 Essential Cyber Security Strategies You Need to Know Securing your business has taken on …
How do nonprofit communications experts spend their time?
We speak to a lot of students around the country, and one thing we’re frequently asked is “what does your typical day look like?”. One of the fun things about this field is that the “typical” day for any type …
Crisis Management Quotables…on a Different Vision
Thoughts on language and communication Federico Fellini is one of the most influential filmmakers of all time, which automatically gives him some credibility when it comes to insight on how people think (in my book at least!). Let’s head straight …
United Gets its Act Together
Latest statement is the first step to recovery for the troubled airline After a…turbulent (so sorry, couldn’t resist) couple of weeks, United finally has its head on straight. The company’s 4/27/17 press release was on the money, and although it can’t …
Amazing Collection of Review Management Stats
Hard facts on why YOU should care about online reviews 68% of millennials trust online reviews most For every star a business gets in their rating, their sales revenue will increase from approximately 5-9% 22% of consumers will not purchase …
Volkswagen Still Paying for Emissions Scandal
A federal judge in Detroit Friday signed off on what could be one of the last big developments in the Volkswagen diesel emissions scandal, ordering the German maker to pay a $2.8 billion criminal penalty negotiated as part of a …
Why You Should Have a Disaster Recovery Strategy Now
[Editor’s note: This guest post comes to us courtesy of tech consultant Rick Delgado. To submit guest articles email erik@bernsteincrisismanagement.com] In today’s technology-driven, data-intensive IT environment, a disaster recovery strategy is not an option. The Internet of Things has proliferated. …
Case Study – Loss of Corporate Headquarters
[Editor’s note: This case study comes to us courtesy of our colleague David J. Discenza, president of Discenza Business Continuity Solutions.] The Situation: A Fortune 100 financial services firm located in lower Manhattan, NY, requires each of its business units to …
Remember Ransomware?
Data security dangers still very much present Ransomware – or software employed by hackers to lock you out of your systems until you pay up – made a major showing in 2016. A little thing called the U.S. Presidential election …
The Reputation Impact of Data Breach
[Editor’s note: Thank you to Simon Parker of Minerva Security for sharing this guest post on how losing private data reflects on your company’s reputation.] Data breaches happen alarmingly frequently these days for a lot of reasons. Some companies are …
Communication is King: Why Being Concise Is Essential in ALL Areas of Business
Communication is King: Why Being Concise Is Essential in ALL Areas of Business To say that communication is important to the world of business is something of an understatement. In truth, you’re not really a “business leader” at all – …
Why Small Businesses Should Take Security Seriously
[Editor’s note: Thank you to technology consultant Rick Delgado for contributing this guest post!] Cyber-security crises have been making headlines for a while now. Most if not all of the virtual-heists we hear of have had to do with large …
Guest Post: Weasel Words Scream Insincerity
[Editor’s note: The following guest blog came to us from David Kalson, Partner, Beacon Advisors in reaction to our Feb. 28 newsletter “PwC Steps into La La Land”. If you have thoughts on crisis management and would like to share reach out to …
Rachel Maddow Just Made Walter Cronkite Roll Over in His Grave
I used to be a big Rachel Maddow Fan, but.. There are, in my opinion, four ways one can be dishonest: By Commission – in its simplest form, saying that black is white. We have a lot of that going …
7 Cybersecurity Lessons the Healthcare Industry had to Learn the Hard Way
[Editor’s note: Today’s guest post comes to us courtesy of business technology consultant Rick Delgado. Thanks Rick! If you have something to say on the topic of crisis or reputation management it could wind up right here on the BCM …