This year, Bernstein Crisis Management celebrates thirty years in business, and thirty years of proving critics who weren’t shy about proclaiming, “You can’t manage a crisis!”, wrong.
If you lost a major operations center overnight, if you were served papers for an unexpected lawsuit, if one of your execs went ballistic on social media right now, would you have a structure and a plan to support your brand through difficult times? If the answer’s no, then getting properly prepared to address crises should be at the top of your list of resolutions for 2024.
Your crisis management team may not be battling intergalactic threats, Avengers-style, but they still have a critical role to play in safeguarding against the very real threats today’s turbulent world can present.
We take a quote from a former U.S. Senator as a jumping off point for a discussion of how you handle the most disruptive category of crises – the unforeseen and the unexpected. How do you prepare for a sudden and ferocious disruption of your day-to-day? Let’s dive in.
Crisis management planning is a critical part of surviving today’s rapidly shifting world. We can tell you from experience that if you encounter a tough situation without a plan in place, you’ll be wishing this item landed on your to-do list sooner.
Having the right crisis management agency by your side can be the difference between a quietly resolved issue and a full-blown catastrophe.
In the realm of public relations and brand management, crisis communication plays a critical role. A well-handled crisis can significantly mitigate damage to a brand’s reputation, while a poorly managed one can amplify the negative impact. This post will explore some notable crisis communication examples from well-known brands in recent years, highlighting both effective and…let’s just say “not so effective” approaches.
In a world where reputation can be your most significant asset or your Achilles’ heel, mastering brand crisis management is crucial.
Crisis response is the art and science of firefighting in business, protecting your reputation, operations, and financial bottom line.
A strong crisis PR firm can play a crucial role in safeguarding your brand’s reputation in today’s business landscape.
Business continuity and crisis management go hand in hand. Learn why business continuity is essential and how to stay ahead of risk.
Effective crisis management minimizes disruption and protects both reputation and the financial bottom line.
Crisis communication training, including spokesperson training and crisis simulations, inevitably leads to more effective crisis management.
Discover the critical role of rapid crisis response in effective crisis management, why immediate action matters & how consultants can help.
Aligning crisis management strategies with business objectives is crucial if you want your crisis efforts to be effective.
