[Editor’s note: Thank you to Simon Parker of Minerva Security for sharing this guest post on how losing private data reflects on your company’s reputation.] Data breaches happen alarmingly frequently these days for a lot of reasons. Some companies are …
Communication is King: Why Being Concise Is Essential in ALL Areas of Business
Communication is King: Why Being Concise Is Essential in ALL Areas of Business To say that communication is important to the world of business is something of an understatement. In truth, you’re not really a “business leader” at all – …
Why Small Businesses Should Take Security Seriously
[Editor’s note: Thank you to technology consultant Rick Delgado for contributing this guest post!] Cyber-security crises have been making headlines for a while now. Most if not all of the virtual-heists we hear of have had to do with large …
Guest Post: Weasel Words Scream Insincerity
[Editor’s note: The following guest blog came to us from David Kalson, Partner, Beacon Advisors in reaction to our Feb. 28 newsletter “PwC Steps into La La Land”. If you have thoughts on crisis management and would like to share reach out to …
Rachel Maddow Just Made Walter Cronkite Roll Over in His Grave
I used to be a big Rachel Maddow Fan, but.. There are, in my opinion, four ways one can be dishonest: By Commission – in its simplest form, saying that black is white. We have a lot of that going …
7 Cybersecurity Lessons the Healthcare Industry had to Learn the Hard Way
[Editor’s note: Today’s guest post comes to us courtesy of business technology consultant Rick Delgado. Thanks Rick! If you have something to say on the topic of crisis or reputation management it could wind up right here on the BCM …
Twitter Moves to Stop Cyberbullying
A promising sign, but is it enough? In late January, Twitter VP of Engineering Ed Ho put out a number of posts addressing the blue bird’s renewed focus on user safety. Though we typically take these types of announcements with …
CitizenAID: Free App Saves Lives in the UK but Not Yet in the US
A free app from the UK could help save lives when mass attacks strike While formal first aid training is something everyone should go through at least once, reality is most won’t even have it cross their radar. An app, on …
Chipotle’s Crisis Management: Road to Recovery
Can the burrito chain finally call a wrap on its lengthy crisis? Chipotle Mexican Grill Inc’s (CMG.N) sales rose for the first time in five quarters as the burrito chain’s efforts to bring back diners after a series of food …
Guest Post: How Employee Engagement and Strong Reputation are Linked
[Editor’s note: This guest post speaks to a point that many overlook – the connection between HR concerns and crisis management. If you have a post you’d like to share we’re always happy to take a look, get in touch …
Guest post: Why Government cyber crises matter
[This guest post comes to us from frequent contributor and colleague Tony Jaques. Today, he looks at the difference between government and private sector cyber crises, and how government breaches impact us all.] Cyber crises are hardly unusual. But when …
Uber, Lyft, Politics & Business
[Editor’s note: The following is an excerpt from the Crisis Manager Newsletter, where we share our thoughts on current events and recap the best of the blogs each month.] Whatever side you may be on, it’s been impossible to ignore the …
Educate Your Employees to Avoid Data Breach
If you haven’t taught staff how to avoid an IT crisis you’re asking to have one Nearly 70% of the data protection and privacy professionals surveyed for a recent Managing Insider Risk through Training & Culture report said their employees are …
Samsung’s Crisis Management Makeover – Part 2
Next steps and hurdles to recovery “A reputation once broken may possibly be repaired, but the world will always keep their eyes on the spot where the crack was.” — Joseph Hall Samsung did well painting a picture of an issue …
3 Ways to Secure Your Online Reputation for 2017
Keep that New Year’s resolution and get your online reputation in shape! As we approach the end of January I have a question…how’s that resolution to get control of your businesses’ online reputation for 2017 going? The good news is that, …