Yes, MORE Recall Crisis Management for Toyota

Posted on: 15, Oct 12

Erik Bernstein crisis management, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations, recall, reputation management, Toyota Leave a Comment

Automaker’s lackadaisical crisis management creates continued catastrophe If it feels like the folks at Toyota been recalling cars for the past three years, well, that’s because they have. In yet another addition to the lengthy series of recalls, some 7.4 million+ Toyotas have been recalled because of a faulty power window …

The Crisis Show Ep. 4 – A $3B Drug Scandal, Toyota, Swedish Tweets

Posted on: 12, Jul 12

Erik Bernstein crisis management, Crisis Prevention, Crisis Response, Jonathan Bernstein, online reputation management, reputation management, Rich Klein, social media, The Crisis Show, Toyota Leave a Comment

Corporate crises bring crisis management lessons The Crisis Show’s fourth episode was webcast live last night as hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes once again covered the biggest stories in crisis management. The failings of corporate giants was a big topic this week on The Crisis Show. GlaxoSmithKline …