Good Advice, Badly Delivered

Posted on: 19, Jun 14

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations, reputation management Leave a Comment

[Editor’s Note: The following post from Jerry Brown’s Monday Morning Media Minute newsletter addresses the issue of conducting crisis management without creating more risk through the methods and verbiage you put to use.] I think it’s safe to say things aren’t going well when you feel compelled to tell employees …

Skip the Spin

Posted on: 04, Sep 12

Erik Bernstein crisis communications, crisis management, Jerry Brown, media training, PR, public relations, reputation management Leave a Comment

Editor’s Note: The following post is from Jerry Brown’s Monday Morning Media Minute newsletter. For a case study on the dangers of spin, check out the guest submission from Tony Jaques on our Free Management Library blog. Have you ever listened to someone flawlessly deliver a perfectly honed message — …